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Refunds, Returns & Exchanges Policy

RETURNS:

If you have received the correct order and are unsatisfied with the fit of them item, we’re happy to accommodate this request within 30 days of receiving. Items must be unworn, unwashed, and undamaged. The customer is responsible for shipping the item back to our warehouse, and the customer will incur the shipping cost. Once we receive the item, you will be refunded within 5 - 7 business days through the method of payment the item was originally purchased.

We currently do not do exchanges. You will have to go through the return process and order a new product.

To return an item, please email hello@apacapparel.com and include:

  1. Your order number
  2. Name and email on the order
  3. Item to return
  4. Reason for return / exchange

If you have received incorrect item please an email hello@apacapparel.com and include:

  1. Your order number
  2. Name on the order
  3. Email the order was made with 
  4. Photo of incorrect item and packing list

Upon our team confirming that you received the incorrect item, you will be shipped the correct item in 5-7 business days.

Return(s) or exchange(s) shipping address:

If you have received a damaged, or defective item please email info@apacapparel.com and include:

  1. Your order number
  2. Name on the order
  3. Email the order was made with 
  4. Your request (refund or send another product?)
  5. Most importantly a photograph demonstrating the quality of the print or the damaged area of the item. Send pictures taken on a flat surface, with the tag and error clearly displayed. We will use this information to help you with your order, and eliminate errors in future printing.