FAQs About Orders and Deliveries & COVID-19
APAC Apparel operations continue but delivery times may be longer than usual. Please allow 2-4 weeks for you item to ship as we are following social distancing best practices and only have 1 person in the warehouse fulfilling orders at a time for the safety of our employees.
Shipping Prices (Based on Delivery Location & Order Size)
|First Class Mail||3 - 6 Business Days||$4.95 (Orders Under $50)|
|First Class Mail||3 - 6 Business Days||FREE (Orders $50+)|
|Priority Mail||1 - 3 Business Days||$14.99|
When Can I Expect My Order to be Shipped?
Please allow 1-2 days for your order to be processed and shipped. Once you receive your shipping confirmation, please allow 24 - 48 hours for the tracking number to update. Send all return, exchange or shipping inquiries to firstname.lastname@example.org
Do You Ship Outside the United States?
Please allow 1-2 days for processing and 7-14 days for delivery on all international orders. Prices are quoted in U.S. dollars. Exact rate depends on order weight and destination. Does not include duties and taxes due upon delivery.
|Location||Estimated Cost (USD)|
|United Kingdom||$12.97 - $19.97|
|Europe||$12.97 - $19.97|
|Australia & New Zealand||$12.97 - $19.97|
|Japan||$12.97 - $19.97|
*European countries currently include: Austria, Belgium, Czech Republic, Denmark, France, Germany, Luxembourg, and the Netherlands
Note: All international orders are shipped Delivered Duty Unpaid(DDU), this means that duties and taxes will be charged to the customer by the carrier upon delivery. Payment of these taxes and duties is required to release orders from customs. Kill Crew does not collect VAT, duties and/or taxes and cannot predict what your particular charges may be. For more information regarding your country's custom policies please contact your local customs office.
My Country of Residence is Not Listed as a Shipping Option. What Should I Do?
You should move. Just kidding.
If your country is not listed, then we do not currently ship there. Please send us an email to email@example.com to let us know that your country needs APAC Apparel, and we’ll try to make it happen ASAP.